Here's an article I came across that is worth a read. It was written by Kare Anderson of the Harvard Business Review blog. I am always trying to figure out how to be a better listener.
If you don't have time to read the whole article, read this at least:
"To learn about your own attention patterns, examine someone else's. Most motivational speakers, self-help writers, therapists and pharmacologists encourage us to focus on "me." They suggest that we look inward to understand and improve ourselves for a happier, better life. That's not wrong; it is just incomplete. Instead of just asking, "What most preoccupies me? Does it make the world seem welcoming or withholding?" reach out to someone else. Be the best listener they've had in months. This is the first and most basic ingredient in any interaction. Simply gazing steadily and warmly at that person, nodding at times and reiterating what you heard will activate an empathic, mirror-neuron response in both of you.
Giving and receiving undivided attention, even briefly, is the least that one individual can do for another — and sometimes the most. And yet, attending to others doesn't just help them — it helps us, by evoking responses that help the listener feel cared for, useful, and connected to the larger world. Paying attention may be an individual effort, but it's also a kind of social cement that holds groups together and helps them feel part of something greater than themselves. It's not always easy, but you can improve with practice — and find yourself becoming more flexible, more open to new ideas, and better able to resonate with others. Inevitably that leads to a richer, more meaningful life."
Must focus my attention today.
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